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Customer context, knowledge, diagnostics and resolution agents

1. Classify intent and severity
2. Retrieve authorized knowledge
3. Check account and product context
4. Recommend or execute resolution
5. Monitor follow-up and update the knowledge base

Approve refunds, account changes and other sensitive actions.

Requirements, coding, testing and security review agents

1. Understand requirements
2. Analyze the repository
3. Create an implementation plan
4. Write and test code
5. Open a pull request and monitor CI/CD

Review pull requests and approve protected branch or production changes.

Customer health, risk and outreach agents

1. Combine product, CRM, support and billing signals
2. Detect risk or opportunity
3. Explain the account context
4. Draft an intervention
5. Monitor the customer response

Review high-value outreach, retention offers and escalation decisions.

Feedback clustering, trend and impact agents

1. Collect approved feedback sources
2. Cluster recurring problems
3. Identify emerging trends
4. Estimate opportunity impact
5. Draft a product requirement for review

Validate themes, prioritize opportunities and approve product requirements.

Document, identity, risk and policy agents

1. Collect and classify documents
2. Extract financial information
3. Run KYC and identity checks
4. Evaluate policy and risk
5. Prepare an underwriting recommendation

Make or approve regulated and high-risk underwriting decisions.

Investigation, entity and risk analysis agents

1. Gather customer and transaction history
2. Analyze device and location context
3. Find related accounts
4. Score risk and compile evidence
5. Prepare a case for analyst review

Review evidence, decide escalation and take account action.

Research, scenario and presentation agents

1. Retrieve the client profile
2. Analyze portfolio and risk profile
3. Research approved market sources
4. Generate scenarios and recommendations
5. Prepare an advisor-reviewed presentation

Own regulated advice, recommendations and all client-facing decisions.

Entity resolution, transaction graph and evidence agents

1. Resolve related entities
2. Analyze transaction relationships
3. Retrieve historical investigations
4. Search approved adverse information
5. Compile evidence for investigator review

Review the case, apply judgment and decide escalation or reporting.

Transcription, clinical extraction and documentation agents

1. Transcribe the interaction
2. Extract clinical information
3. Apply medical context
4. Draft a note and coding suggestions
5. Present the draft for clinician review

Review, edit and approve all clinical notes and coding decisions.

Identity, intent and service agents

1. Verify identity
2. Understand the request
3. Retrieve the authorized record
4. Resolve or route the request
5. Escalate when a human is needed

Handle clinical, sensitive, ambiguous and exception cases.

Record retrieval, policy and documentation agents

1. Retrieve the patient record
2. Analyze payer requirements
3. Collect required evidence
4. Prepare submission documents
5. Monitor status and draft an appeal when needed

Review clinical documentation, submission accuracy and appeals.

Literature, trial, knowledge graph and evidence agents

1. Search approved literature
2. Retrieve relevant trial data
3. Connect internal research
4. Evaluate evidence quality
5. Generate hypotheses for researcher review

Evaluate findings, validate hypotheses and make scientific decisions.

Document, policy, damage and fraud signal agents

1. Analyze claim documents and images
2. Retrieve policy coverage
3. Assess damage or loss context
4. Identify fraud signals
5. Prepare a settlement recommendation

Review complex claims, exceptions, fraud signals and settlement decisions.

Enrichment, risk and policy analysis agents

1. Extract application data
2. Enrich approved risk signals
3. Analyze historical patterns
4. Apply policy rules
5. Prepare a coverage and pricing recommendation

Own underwriting judgment, pricing and coverage approval.

Policy, account and action agents

1. Verify the policyholder
2. Understand the request
3. Retrieve coverage details
4. Prepare or execute an allowed action
5. Escalate exceptions

Handle disputes, exceptions, sensitive changes and coverage interpretation.

Policy history, risk and outreach agents

1. Review claims and policy history
2. Analyze customer behavior
3. Detect changes in risk
4. Draft a renewal recommendation
5. Prepare personalized outreach for review

Review renewal recommendations, pricing and customer communication.

Preference, product and inventory agents

1. Understand preferences
2. Search authorized product data
3. Compare recommendations
4. Check inventory
5. Prepare a cart for customer approval

Customer approves the cart and completes checkout.

Order, policy and risk agents

1. Verify the customer
2. Look up order context
3. Interpret return policy
4. Check fraud and risk signals
5. Execute an allowed action or escalate

Approve exceptions, high-value refunds and disputed cases.

Demand forecast, inventory and supplier agents

1. Combine demand and promotion signals
2. Forecast demand
3. Detect inventory risk
4. Recommend replenishment
5. Coordinate suppliers after planner approval

Approve replenishment plans and supplier commitments.

Trend, pricing and promotion agents

1. Analyze behavior and search trends
2. Review inventory and margin
3. Find product opportunities
4. Recommend pricing and promotions
5. Prepare a review package

Approve pricing, promotions and merchandising decisions.

Anomaly, asset context and maintenance agents

1. Analyze telemetry
2. Retrieve maintenance history
3. Predict failure risk
4. Check parts availability
5. Generate a work order recommendation

Approve maintenance work and technician action.

Capacity, schedule and constraint agents

1. Gather demand and capacity
2. Check materials and machine availability
3. Run schedule scenarios
4. Explain constraints
5. Prepare a production plan for approval

Approve the production plan and operational trade-offs.

Vision, batch, machine and root-cause agents

1. Analyze defect evidence
2. Retrieve batch and machine history
3. Compare supplier context
4. Investigate likely root causes
5. Recommend corrective action

Validate root cause and approve corrective action.

Retrieval, evidence and recommendation agents

1. Understand the question
2. Search authorized engineering sources
3. Connect related evidence
4. Answer with citations
5. Suggest a next action

Validate technical conclusions and own engineering decisions.

Topology, telemetry and remediation agents

1. Map affected dependencies
2. Investigate telemetry
3. Search historical incidents
4. Recommend remediation
5. Verify the result after approved action

Approve changes that affect production services or customer traffic.

Health, reason and outreach agents

1. Analyze usage and billing
2. Review support and service quality
3. Explain likely churn reasons
4. Recommend retention action
5. Prepare customer outreach

Approve retention offers and high-value customer outreach.

Diagnosis, parts, dispatch and field assistance agents

1. Diagnose remotely
2. Identify equipment and location
3. Determine parts and skills
4. Assign a technician and route
5. Assist repair and close the incident

Approve dispatch exceptions and perform physical repair work.

Audience, trend and content recommendation agents

1. Analyze the content library
2. Segment audiences
3. Identify trends
4. Recommend content and campaigns
5. Prepare an editorial review package

Own editorial judgment, programming and campaign approval.

Disruption, route and customer communication agents

1. Detect disruption
2. Evaluate alternative routes and resources
3. Re-plan delivery
4. Request operational approval
5. Update customer ETA and monitor

Approve material route, cost and service-level trade-offs.

Shipment, carrier and resolution agents

1. Investigate shipment status
2. Combine carrier and warehouse data
3. Analyze the route
4. Recommend resolution
5. Communicate with the customer and open a claim if needed

Approve compensation, claims and exception handling.

Health, maintenance and scheduling agents

1. Analyze vehicle health
2. Retrieve maintenance history
3. Predict failure risk
4. Check parts and service capacity
5. Prepare a maintenance schedule

Approve maintenance scheduling and safety-related actions.

Capacity, routing and dispatch agents

1. Check driver and vehicle availability
2. Evaluate capacity and priority
3. Optimize the route
4. Recommend an assignment
5. Continuously re-optimize after approval

Approve assignments that violate normal policy or service boundaries.

Anomaly, forecast and operations agents

1. Detect and classify anomaly
2. Analyze demand and supply
3. Add weather context
4. Assess operational risk
5. Prepare an operator recommendation

Approve grid actions and retain operational accountability.

Asset, diagnostic, parts and workforce agents

1. Retrieve asset history
2. Run remote diagnostics
3. Identify skills and parts
4. Create a work order
5. Assign and assist the technician

Approve work, perform repair and close the maintenance record.

Consumption, weather and scenario agents

1. Combine demand and weather data
2. Generate forecast scenarios
3. Analyze market signals
4. Explain uncertainty
5. Prepare recommendations for review

Review scenarios and make operational or commercial decisions.

Usage, tariff and recommendation agents

1. Analyze usage patterns
2. Explain cost drivers
3. Compare approved tariffs
4. Identify efficiency opportunities
5. Present personalized recommendations

Customer chooses actions and a representative handles exceptions.

Research, retrieval and evidence agents

1. Understand the question
2. Search approved internal knowledge
3. Retrieve past project evidence
4. Evaluate sources
5. Synthesize a reviewed deliverable

Review conclusions, apply expertise and approve the deliverable.

Requirement, experience, solution and compliance agents

1. Extract requirements
2. Find relevant experience
3. Draft the solution response
4. Prepare pricing inputs
5. Run compliance checks before human review

Approve solution, pricing, commitments and final submission.

Meeting, task, research and risk agents

1. Extract tasks and commitments
2. Research the next questions
3. Draft delivery documents
4. Update project tracking
5. Detect risks and prepare a client update

Review client-facing documents, decisions and risk escalations.

Matching, scenario and utilization agents

1. Extract project requirements
2. Match approved skills and availability
3. Generate staffing scenarios
4. Analyze utilization
5. Prepare a recommendation for manager approval

Approve staffing, assignment and people-related decisions.